Hi folks,
Well, seems I have a tricky situation here:
Made a booking in September for a one-week car rental at Comiso airport,Italy, to be picked up on Friday.
Tried to change the booking times but get the message "sorry, the location will be closed"
A colleague of mine called the agency, and it seems they are closing down the location for the winter. The nearest agency I can give it back to is in the town of Ragusa, a 30 min drive away. No transportation options have been provided between the two agencies.
As we will be traveling with the infants and toddlers, do you think they would provide transportation options? If not, should I seek taxi reimbursment from Avis?
I tried going elsewhere, but it's almost double the price now with the other agencies.

Any thoughts on how to approach the matter?
Thanks for your help!