Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
OP, I empathize with you. Although it seems like AA did handle this relatively well, it still sucks that they can do this with virtually no penalty. If you, on the other hand, wanted to make a last-minute change, I'm sure they would want hard cash from you! But they get to give you vouchers which you can't use, and you're supposed to like it?
I take exception to the poster who says that this is only a "minor" inconvenience. You have no idea how this affects the OP's plans. What is a minor inconvenience to you might be a major inconvenience to someone else.
Unfortunately, without greater consumer protection for consumers like those the EU has, there's not much we can do when this happens.
Last edited by mikew99; Oct 21, 2017 at 3:41 pm
Reason: Grammar obsession