Originally Posted by
RogerD408
My take on it would be the upgrade is a non-revenue event and maybe the other manager assisted in making sure it happened. But I am just guessing. Hotels have all sorts of abbreviations they use like a lot of other people. I presume you checked the room rate and all is as expected. I wouldn't get too worked up over this and see what happens when you arrive.
I think I agree on this one!

I guess I'll see what happens. It seems odd wording for an upgrade. Then again, I'm noticing a fair few hotels are upgrading me a few days in advance - rather than early on the day of arrival (or at check-in).