FlyerTalk Forums - View Single Post - Help with SDC using RUC

Oct 20, 2017 | 10:48 am

#7

DiverDave

Join Date: Jun 2005

Location: Huntsville, AL

Programs: DL DM 2.017 MM, Hilton Life Diamond, IHG Diamond, Avis CHM, Marriott Titanium (life gold), AA Gold

Posts: 8,052

Quote:

Originally Posted by azdmelani

I agree. Even got a supervisor with attitude who didn't know the rules. It all worked out, but not without an hour of frustration.

This referenced post has some instructions on what to tell the agent.

"should you encounter this problem again, ask the agent to contact the Global Ticketing Support Desk for assistance."

Don't know if anybody has tried this or not.

https://www.flyertalk.com/forum/28562388-post3194.html

I've only had this problem once, because generally my RUC upgrades clear at the gate and not in advance. It worked out in my favor, as the second set of agents told me it couldn't be done, then after my pleading and whining they overrode me into P or A class I think. So I got some more MQMs.

David

Last edited by DiverDave; Oct 20, 2017 at 10:54 am

Reply