FlyerTalk Forums - View Single Post - Hotel cancelled reservation booked thru Southwest web site ...

Oct 19, 2017 | 3:23 pm

#13

ursine1

Join Date: Mar 2011

Posts: 6,286

Quote:

Originally Posted by mike_la_jolla

Thanks, but the people at that number aren't helpful. Still working it ...

UPDATE: All phone numbers go into voicemail or are busy:

Southwest Hotels Concierge
1.844.782.9792 (US & Canada)
1.773.770.4953 (International)
And
1.800.545.4489

These numbers are for Booking.com.

Lets clear up some confusion:

When you said "- Got the prepaid, non-refundable rate. 34,000 points" did you mean that you redeemed 34,000 points to book the hotel stay?

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