Originally Posted by
bse118
Let's see, to name a few:
Introduction of premium economy cabins? @:-) Yep, that's an improvement.
Refurbishment of lounges? @:-) Yep, that's an improvement.
Fleet-wide improvement of international long-haul business class seats (slow and uneven product-wise as it has been)? @:-) Yep, that's an improvement.
Introduction of self-rebooking IROPS capability in app? @:-) Yep, that's an improvement, albeit a small one.
Restoring coach meals on LAX/JFK and SFO/JFK routes? @:-) Yep, that's an improvement, if you care about that sort of thing.
So, it's "going for great" if you're flying in a premium cabin.
For everyone else, enjoy being crammed into your 30" seat on the 738MAX with no AVOD, ultra-thin seat that reclines less, terrible BOB menu, surly F/As, etc. And God help you if you buy Basic Economy.
Back on subject, AA has a loooong way to go with their main cabin food and beverage experience; DL, UA, B6, AS are far ahead, EK, VS, QR, SQ and others are ahead by magnitude of light years.