FlyerTalk Forums - View Single Post - Hotel cancelled reservation booked thru Southwest web site ...
Old Oct 19, 2017, 1:56 pm
  #9  
ursine1
 
Join Date: Mar 2011
Posts: 6,286
Originally Posted by tatterdema
What webpage. Hotel or Southwest? If hotel website, I use contact number on booking, and explain this.

Good luck, in my experience, you have no rights that are worth the time and aggravation chasing them. I definately would not accept a lesser property, I would cancel first.
OP stated the reservation was prepaid, non-refundable.
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