FlyerTalk Forums - View Single Post - Hotel cancelled reservation booked thru Southwest web site ...

Oct 19, 2017, 9:57 am

#4

mike_la_jolla

Join Date: Nov 2009

Location: La Jolla, California

Programs: KrisFlyer Gold, SWA CP

Posts: 1,123

Quote:

Originally Posted by ursine1

Southwest Customer Service will just kick you back to More Rewards. Any "rights" that you have would be whatever was spelled out in the terms and conditions of the booking you made. I'd review the confirmation email, and/or call More Rewards: 800-833-4861.

Thanks, but the people at that number aren't helpful. Still working it ...

UPDATE: All phone numbers go into voicemail or are busy:

Southwest Hotels Concierge
1.844.782.9792 (US & Canada)
1.773.770.4953 (International)
And
1.800.545.4489

Last edited by mike_la_jolla; Oct 19, 2017 at 10:16 am

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