Originally Posted by
Platy
Seriously, why even bother bringing such examples to people's attention if it only raises the usual chorus of know-it-all and smug responses that question the integrity and honesty of other folk?!
All you are doing is highlighting a situation where either
[a] Qantas made an error and the person should pursue it further to get the transferred points back or
[b] that the information provided by this person is either incorrect or incomplete
The likelihood that the T&Cs are wildly out from what happens is , to me, a lot lower than the likelihood that there is more information to be obtained from the person
As far as the OP goes, it reads that information was provided, just not acted on