Originally Posted by
Flyingwasabi
AMEX will only refund me $1k right?
The limit is $300/item and $1000/year.
But your logic is correct that you only get the maximum back.
Originally Posted by
Flyingwasabi
Then do I need to send the item back? I mean if I send it back, I will loose whatever amount of value that exceeds $1k.
Assume yes, although it may not necessary for AMEX to ask the item back.
Another alternative is either eBay or CL.
Originally Posted by
Flyingwasabi
What kind of document is needed for lost items?
Your signature under penalty of perjury.
Originally Posted by
Flyingwasabi
For the $1.5k item mentioned above, isn’t it better to just lose the item than return it to Amex?
Buyer remorse happens. Unless the refund/exchange policies are harsh (such as Best Buy), most of us can make refund/exchnage without issue. This protection is provided aiming against harsh refund/exchange policies, including restocking fee.
On the other hand, purchase protection aims against any covered incidents.
IMHO - it is a complete misunderstanding of each individual program.