FlyerTalk Forums - View Single Post - Purchase protection vs return protection
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Old Oct 10, 2017 | 6:06 am
  #4  
mia
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Originally Posted by Flyingwasabi
...on the phone with AMEX, they said
In my experience American Express telephone agents cannot change the written terms of benefits. They might, or might not, waive the $300/item cap, but I wouldn't judge based on a single discussion.
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