Join Date: Apr 2005
Location: CMH, sometimes AVP, formerly down the Shore
Programs: UA 1K/3MM, AA EXP/3MM, DL MM, former fan of TWA
Posts: 1,854
Would you believe that these folks have finally updated the website to show one set of earnings for Japan Airlines domestic flights and a different set of earnings for Japan Airlines international flights, but they still don't match what actually gets credited?
As many people have noted here, a domestic trip in J gets base miles plus a 10% class of service bonus. Full stop. The wizards at alaskaair.com have updated the website for domestic Japan flights to show the 10% class of service bonus, but it still shows the 100% "additional bonus" that nobody seems to ever receive.
Meanwhile, on a somewhat related topic, I am in a prolonged discussion with customer service about earnings on an international flight within Asia and their consistent answer is that "intra-Asia" flights (e.g. NRT-BKK) earn as a domestic Japan flight.
I have seldom been as disappointed with customer service from any frequent flyer program as I am now with Mileage Plan regarding earnings on JL.