You may put in a claim with AF for necessary expenses during the five days. Include the receipts and expect anything reasonable to be reimbursed. That is a reimbursement, not compensation.

The call cost is on you. Same information is available free online from WorldTracer and I would make a point of getting Skype or a similar service if you travel overseas regularly.

While the routing was inconvenient, what alternative did you propose to CX which was better?