FlyerTalk Forums - View Single Post - AA Dynamic Reaccom Allows Limited Self-Reaccommodation in IROPS / OSO
Old Jan 22, 2016, 4:33 pm
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JDiver
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Join Date: May 2000
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AA allowing limited self-reaccommodation in IROPS / OSO

As quoted by Gary Leff in View From the Boarding Area (30 Sep 2017) JonNYC has publicized AA now allows self-reaccommodation in OSO / IROPS Conditions. LINK

The feature is called "Dynamic Reaccom" and allows affected passengers who have opted in to flight notifications to self-book alternate flights - ONCE - using the app, website or kiosk, to other AA / Eagle flights.

Once a flight has been cancelled, a passenger would receive a message similar to “AA 412 was cancelled. You can choose between the following flights.” Available flights would then follow. Link to article 1 Oct 2017 by Paul Riegler, Frequent Business Traveler.
Using the Dynamic Reaccommodation tool will reveal alternate flights (eventually including alternate and co-terminal airports within 50 miles) in your class of service or lower you can select - ONCE. (Once your "SSR" designation has been corrected by rerouting, it's gone. Further changes must be done by phone or at a counter.)

Your ticket will be renewed immediately, and if you're within the chosen flight's check-in window you'll be able to do that even as your checked bags are automatically redirected. If you've chosen a lower class of service, the refund will also be processed automatically.

There are categories of people who won't be able to do that - those with cabin or checked pets, on awards, on multiple airlines, etc. See the linked article for further details.

See the graphic below for detailed policy.
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