Originally Posted by
stevemack
If they sent it in, did that mean you had to go and collect it from the baggage reclaim or did that mean it ended up going all the way to your destination?
Who do you actually tell that you want it back at the gate?
This is all new to us
Meant to say 'on' not 'in'
We we're not the only ones and tried to get it back but they said they couldn't do this. As we were travelling in F on the connecting flight we went out and back in through the F wing as thought the staff there would have more clout to deal with the issue than those at the gate. They weee certainly more sympathetic and were able to find one for us to borrow and even brought it to the CCR.
Be prepared for them not to return the buggy at the gate even when it has the lovely big tag on it. Some airports don't do this, MAN included.