Discount code not working
After a cancelled flight I was given the opportunity to get discount codes from Air Canada. I went online and after giving the information it would not work. Called reservations and was told there was nothing they could do. Tickets are held for 48 hrs. Nothing can be e-mailed. I was told that I would have to contact customer care to get working discount codes. That would be by e-mail and I am waiting over 2 weeks to receive a response from customer care about a past issue.
How much is the discount code for and is there any other way to get them? Air Canada rep told me to wait to get the code before booking unless I possibly want a voucher to use in the future. I do not want that at all and am using these flights to use vouchers I already have. I am afraid of Air Canada and their lack of regard of passengers.