Originally Posted by
Will08
Still lost on this one skywardhunter, Expert Flyer is showing 7 Flex Award seats available for a specific flight however I phoned to check if these flights could be upgraded and they said there were no upgrades available?
Correct, an upgrade requires Saver availability. Flex is for an outright award (start with no ticket, use miles to purchase one, Vs start with an economy ticket and use miles to upgrade to J)