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Old Sep 26, 2017, 7:38 pm
  #4  
eyeballer
 
Join Date: Aug 2009
Location: NYC
Programs: UA, BA Avios, AMEX Plat
Posts: 497
Originally Posted by pogonation
They're transferring my to flying blue now. No supervisor available. I explained to her that in IRROPS I should be put on the next suitable alternative regardless of fare code. She won't accept that. Will HUACA if no luck now. The problem is she has now offloaded her from LUX-AMS so booking just shows as AMS-BIO which will cause even more problems at the airport.

Edit: No help from them they just transferred me to the closed CS department. Now trying to call USA line.
Ridiculous. I hope by now you got it resolved. The other avenue to try is Twitter.
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