My #1 request is for award expiration date to coincide with status expiration date. Currently status lasts until Feb 2019. TSUs last for 12 months after they are earned (thus imposing the harshest penalty upon your most frequent customer, which is exactly bass-ackwards). Earned Free Nights expire a scant 4 months after they're earned, which is not even in the same ballpark as where it should be.