Originally Posted by
mapleg
Not if you complain endlessly.
Frankly, most of your comments seem to centre on the fact that you think all companies want and encourage people to complain about them so they can "improve". No, what they want to do is in fact earn a profit. If 99.9% of customers don't complain and .1% of customers complain, what does that tell you?
I am sure all of us going to MCD could find something to complain about-line too long, service did not smile, food not right temp, too hot/cold in the restaurant, restroom not clean, soap not the best, table not cleaned...you can always find these kind of minor complaints. That's life. Start complaining every time you go there and hope for free meal? Not the way it will work.
You may eager for free lunch. It is your world. I can't help much here.
If you can see the world only as you can imagine, the world is dark. The world is much colorful than that you can. Don't try to judge others with your standard.
Originally Posted by
MP001
OP, every comment you add raises more questions:
"Both of us are platinum of Marriott and never been Hilton, just matched Hilton at Apr and July 2017."
So if you status matched in April and did not like Hilton, why do it again in July and keep staying at Hilton properties and buy Honors point when you are Diamond Marriott?
Just stay with Marriott (unless they closed your account...)
We stayed over 40 hotels and give comments for 20+. All Compliment with 6-8 complaints only.
Again, review is for improvement, nothing related with unhappy. If you are the one who fight for excellent, you must understand what I mean. Only the one who love you will give you real review. Hope you may understand one day.