Originally Posted by
oliver2002
Nobody is taken into custody at the border for an unpaid ticket in Europe. The hertz claim will have some references you can use to locate the authority that enquired with Hertz. You can then contact them directly.
I've personally seen this happen in AMS and ZRH immigration. In AMS they seem to have a desk within the immigrations office where you can pay by credit card. Not sure what happened in ZRH at the two occasions I saw this happening in or next to my immigrations line.
It is probably not really a "taken into custody" situation, but it seemed to me that they only let the person through immigrations after he has paid his fine.