Hi


I have booked an award ticket operated by TG+LH using my TK miles. Booking was made through the Turkish Airlines Sales Office in Copenhagen.

1 TG 625 I FR 13OCT MNLBKK HK1 X 2000 2215 E
2 TG 920 O FR 13OCT BKKFRA HK1 2345 0600*1E
3 LH 824 I SA 14OCT FRACPH HK1 0755 0915 E

Taxes have been paid and the ticket has now been issued. To my surprise I only have 30kg baggage allowance although the lowest class of travel is business (the longest segment is TG First class).


I contacted TG, they said that TK must have made a mistake while booking the ticket, but TK say they cannot do anything to change the allowance.


Anyone experinced this before?