Originally Posted by
bobu
Update on this, called in again, agent manually inputted the 35k and closed the investigation. Didn't have a file a CFPB complaint, but still a massive waste of time.
bobu, did you speak with an agent from the number on the back of the card? I've talked to online chat and phone agents multiple times and they are useless. I waited the 12 weeks and now they opened an investigation which can take more time. I filed a complaint with the CFPB last week, but still nothing.