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Old Sep 11, 2017 | 3:06 pm
  #5  
dgreen12
10 Countries Visited
1M
40 Nights
20 Years on Site
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Titanium (Lifetime Platinum,) Lifetime SkyClub, AS Atmos Platinum
Posts: 2,515
Solved....

Dialed in through Skymiles Customer Service (888-750-3284) and selected "on Delta.com right now" option.

Within about 10 minutes, an agent came on who was able to re-create the itinerary on his end and put the transaction through.

He had no clue as to why it wouldn't work online for me (other than he thought the system was thinking "redeem by 9/14" might be "travel by 9/14".

Thanks for the replies.
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