Originally Posted by ClarkGriswold

I've only have a couple of properties give me one without asking, but I have had high success with asking (no begging involved).

When I checkin and they start to tell me where they've placed me, I turn up the Texas accent a bit and politely but forcefully say, "do ya'll have any suites available tonight?" When the Hyatt site shows an available suite, I've had basically a 100% success rate.

It's clear the staff at these places know the policy, because they immediately acquiesce and accommodate without asking a manager, etc. Pretty sure the general training approach (at least at US Hyatts where I'm predominantly at) is "give it to them if they ask, but not don't be proactive."