Hello,

I don't know jetBlue's policies on this so please help. My family was supposed to go to a wedding in EWR this weekend, but due to the hurricane, they are heeding the state of emergency and will be hunkered down with their hurricanes shutters closed on Saturday morning when their flight is supposed to be. Southwest put out an advisory for the weekend, but only mentioned changing flights and not canceling. In that case (for their return flight), they went ahead and canceled anyway, as the funds go into the "wallet" (which my mom calls it since jetBlue has a wallet system, Southwest does not...) for future use.

My question is if jetBlue has language that when the travel advisory goes into effect, can they be covered for canceling a flight without penalty and for a full refund or does it only cover changes? As of now, the advisory is not in effect, but it would be hard to believe that doesn't change by tomorrow. When that goes into effect, what reprieve would they have. It seems like it would be very unfair to charge a penalty to someone who has to cancel a flight in order to protect life and property, and who cannot reschedule (this wedding isn't getting canceled because two people who aren't family can't make it!), especially within 14 days.

Thanks in advance for the help.