What email is this? If it is the "Pre-flight services email" the paragraph referring to BoB is this:
Buy drinks and M&S food on board
Discover our exciting new range of M&S on board menu of seasonally inspired fresh and healthy food from our M&S on board menu, along with a wide selection of drinks. Pay with a credit or debit card or treat yourself with Avios.
link - Discover food and drink on board
The "Discover food and drink on board" link takes you here
https://www.britishairways.com/en-gb...|||||L2|||||||
The "It's time to fly" email has the same paragraph and link.
Who is "DH" btw?