Originally Posted by ocbrody

Called up on Saturday and asked where the card was since the citi app said it was "processed" back on July 26th. Rep replied they were going to be delivered on August 10th, then realized it was already past that date and said she would expedite a metal card.

Cards were delivered today and man are they crappy. My name on the front is crooked, "world elite" on the back isn't lined up, and they don't seem metal at all. I appreciate the fact that they're lighter than the CSP or amex plat, but it isn't much of an improvement over the plastic version.