Originally Posted by
Dublin_rfk
I don't know if it's new policy or just specific flughaffens but. Twice in the last three weeks When delayed overnight UA provided a 'Hotels.com' discount instead of a voucher.
no discount code. UA must pay for hotels for intercontinental premium passengers. Period.
Originally Posted by
slickvik
I actually did ask and the customer service desk said no. Then later I saw others at my hotel with vouchers, so I am definitely going to send my bill.
Yes, if SAG or in C-class then *A rules mandate that UA pays for hotels and incidentals irrespective whether the delay is controllable or uncontrollable.