Old Sep 3, 17, 7:22 am
  #5  
alserire
 
Join Date: Sep 2017
Programs: AerClub - Platinum
Posts: 191
Originally Posted by trustno1 View Post
One complimentary upgrade allows you an upgrade on either the outbound or inbound segment of the journey. Speaking as a Concierge member, usually I ring EI Aer Club and give them my proposed flight details. They check there and then to see if business class seats are available. This can be confirmed on the call or sometimes you are asked to call back 24-48 hours later. If seats are available then you go ahead and book, provide the booking reference to Aer Club and they confirm the upgrade at that stage. You might find the outbound is available but not the inbound or vice versa. It helps if your travel plans are flexible. The SFO route is a difficult one to bag and I only succeeded with one of 3 attempts. Usually on this route (in my experience) EI will not confirm an upgrade until close to travel. Sometimes the week of travel itself. In one instance (where a flight was fully booked) I used an upgrade at the gate due to a no show. Best of luck with your plans.
Thanks. Plenty of info there. That's probably what they meant by suggesting I call them. Just seemed a bit odd in this day and age when we do everything online. It'll be an east coast trip most likely. Looking at EI website there does seem to be seats on the later BOS and JFK flights almost everyday. Hopefully I can work it out. Thanks.
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