Originally Posted by GLA Flyer

Apologies for the radio silence- been meaning to give an update on my position for a week but things have been somewhat hectic. After a lot of going back and forward, including me sending CS the emails I originally received, I have had my gold status renewed for the additional year.

I appreciate I was not badly impacted by the disruption, however, as I said in my first post, it was more that it was promised and then withdrawn that had irked me. Anyway satisfactory outcome from my perspective.