FlyerTalk Forums - View Single Post - Do Star Golds get free seat assignments on AC (or anything beyond lounge access?)
Old Aug 27, 2017 | 11:59 pm
  #21  
canadiancow
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Originally Posted by iahphx
Right, which is why I'll be surprised if this illogical annoyance is corrected.

BTW, AC does give free seats assignments to families travelling with children under 12 (for the entire family). This makes sense to me. Giving seat assignments to Star Golds also makes sense, though.

At the end of the day, though, AC gets no more money from me, and I'd presume the vast majority of other Star Golds are sophisticated enough to also "game" the annoying 24-hour check-in. In my case, it would cost me $50 per person to preselect my coach seats, and that's just plain stupid. I'll set an alarm, and try to be somewhere where there's wifi to check in at the 24-hour mark. It's a lose-lose: I'm annoyed, AC gets no more money, and I'm less inclined to travel with them in the future. The stated purpose of the Alliance is to make travel a little bit easier, and they utterly fail to do that with this nonsense.
The issue I see is that you think they care that they lose your mistake-fare business.

They don't.

If your fare doesn't include seat selection, they don't care about your business.

Nor should they.
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