Originally Posted by Jon_R

...

I can cancel and rebook but it takes 7 days to get the miles back. I don't have enough miles to book again until I get them back so who knows what the cost will be in 7 days. My wife and I are booked in the first class cabin on same flight so I really need the family on the same flight.... I can move amex MR points to delta but then they are committed to delta.

I submitted a complaint via delta web site and waiting. Really annoying. i am a silver medallion almost gold.