Originally Posted by
GaryK84
I e-mailed them and they replied with the following:
In consideration of your email, we inform you that there has been a reassessment in all the Programa Amigo registrations, in order to verify, according to the qualifying points acquired the previous year, in which category each associate would be requalified.
For this reason, there has been a change to actual category.
Any ideas on what this means? My account remains at bronze.
Basically they are saying you did not earn enough points to requalify and they have downgraded you. It also suggests a review of all memberships, which is bad news for a lot of people here.
A sudden surge in people emailing in to challenge why they are not *gold may have triggered a deeper investigation.