Originally Posted by
darch1
I just booked a 3 night standard reward stay at the Conrad Dubai for 210.000 points. My confirmation states that the points are non-refundable. Does the points refund depend on the property or award type (standard vs premium)? I'm also a diamond member: are you entitled to all diamond benefits when booking on points?
points are ALWAYS refundable rates.
you can't even pay with points on a non refundable
and yes you are entitled to all diamond benefits