FlyerTalk Forums - View Single Post - Hilton IT new & improved cluster bonanza yet again. Points taken from my account.
Old Aug 23, 2017 | 1:32 am
  #14  
mingzie
5 Years on Site
 
Join Date: Dec 2015
Posts: 283
Originally Posted by darch1
I just booked a 3 night standard reward stay at the Conrad Dubai for 210.000 points. My confirmation states that the points are non-refundable. Does the points refund depend on the property or award type (standard vs premium)? I'm also a diamond member: are you entitled to all diamond benefits when booking on points?
points are ALWAYS refundable rates.

you can't even pay with points on a non refundable

and yes you are entitled to all diamond benefits
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