Breakfast Perks, or Lack Thereof
I've noticed quite a few posts recently (typically under specific hotels), as well as noticed in my recent travels, that many of the Hilton family hotels are short-changing the breakfast perks for Gold/Diamond members. There's been several times I've received a 'Voucher' for money toward the cost of breakfast, or even toward a sandwich/coffee at the lobby Starbucks.
I know others have noted this, so my question is how do each of you approach this at check-in, and how should (can) we collectively approach Hilton about this? The T&Cs for Gold/Diamond clearly state: "a complimentary continental breakfast for you and up to one additional guest registered to the same room each day of your stay."
What do you all typically hear from staff if you bring it up? To me it seems at their prices you can barely get a coffee and a yogurt with their $10 voucher.
Just wondering what you all have experienced!