Originally Posted by danielonn

Offer real Champagne in Domestic First Class and Delta One( Perrier Laurent is very good-had it in the Air France lounge at CDG).

Offer Craft Beers like Alagash, Chimay, Doghead etc.
Offer St. Germain Edelflower in Domestic First Class and Delta One

Offer Golden 8 Poire William(Pear Liquor) in Domestic First Class and Delta One

Offer Campari, Belvedere Vodka as well.

Ice Cream Sundaes for Domestic First and Delta One with a boutique ice cream supplier.

Change coffee from Starbucks to Peet's Phiz, Blue Bottle and offer Illys, Lavazza or Semifreddo's Espresso in Domestic First Class and Delta One(install a single cup Espresso machine for ala minute espresso).

Upgrade the San Jose-LAX flights to Shuttle Flights

Post First Class menus on Delta.com and allow passengers to provide input what they would like for their meal. Delta gives passengers in Delta One and Domestic First Class what ingredients are available and passengers could essentially create their own menu based on what they like and not have to worry about being served the unwanted cereal or odd salmon concoction .(Would need to be ingredients that don't take hours to heat).

Have hot bread in Delta Domestic First Class and Delta One that is of substantial quality like Squaw Bread etc.

Change the Delta Domestic First Seats to automatic recliners with legrests, massage feature and install the AVOD as part of the seat. I don't understand why Delta puts the screen on the seatback in front of you when you can open the AVOD monitor from the seat.

Serve Valhorna Chocolate Bars before landing in Delta Domestic First Class and Delta One.

Change up the complimentary drinks to differentiate Comfort+ and Delta Domestic First Class and Delta One such as offer a more luxurious Woodford Reserve, Camus XO Cognac etc.

Do away with Buy On Board meals and offer complimentary hot meals in Economy and Delta Comfort Plus on flights over 3.5 hours regardless of destination and Sandwich Boxes or Bagel Boxes in the AM and Cheese Plates for shorter flights of 45 minutes or more(perhaps have passengers pick it up at the boarding gate.

Offer Newspapers for download 30 hours before your fight like Air France does and even offer tabloids at the boarding gate on domestic and international flights.

Do away with each airline having their own frequent flier program and rules and just make it a SkyTeam Frequent Flier Program so you can upgrade on any airline, waive seat assignment fees for elites and make the miles more transparent for upgrades, award seats. Be able to use miles to upgrade to an Air France Premium Economy, Business, Class, Economy Comfort Seat up until boarding time. Offer miles and cash options and one SkyTeam Credit Card that offers Sky Boarding across all airlines, TSA Pre Check for all airlines part of the alliance, Free First Checked bag no matter what airline you are flying.

Do away with Basic Economy too many hassles involved.

Require airlines to follow uniform disability seating like on Air France assign a seat at the front of the plane for no extra cost like Delta does. Open up the ability for Delta and Air France to be able to access each others seat maps including other partner airlines such as KLM. Enough of this crap that each airline has its own rules and regulations its not an alliance. The rules should be uniform and as the USA is advanced in disability accommodations let the Air Carrier Act dictate the proper seating arrangements, wheelchair assistance worldwide and Delta would train the handlers worldwide so if someone uses a wheelchair in the US or abroad they would not notice the difference. Do away with outsourced handlers like Prospect and do away with tipping for handlers worldwide and offer them a competitive pay.


Do away with every airline having their own reservations center and have a SkyTeam Reservations center that can handle all airlines and merge all airline call centers to one SkyTeam center located in various locations and route American Calls to US Call Centers, European Calls to European Call Centers etc.

Stop outsourcing and hire people from their own respective countries to work at their own local airports or call centers. If you are a US resident then you will speak with people from Atlanta, MSP etc. IT is US Based etc.

Enforce contract lounges to operate under the SkyTeam rules and regulations to allow Diamonds to access it. Any SkyTeam Lounge operates under the SkyTeam rules and regulations. If I have an AMEX PLAT and I can access Delta lounges based on space availability then i should be able to enter an Air France lounge. Offer Day passes for Air France KLM and other partner lounges so that Economy passengers can access the lounge if there is space.


What are your thoughts?