Originally Posted by
iahphx
but for the individual traveler, especially the novice ones, the complexity is a royal PITA.
Right. And United took what was a complex PITA system and added BE to it to make it that much more complex. Flying had already become an uncomfortable, annoying, pressure-cooker experience and now the airlines are trying to make it worse with BE. So the airlines are trying to get you to "buy up" to regular economy which is the level that was the uncomfortable, annoying, pressure-cooker experience they were already selling. Makes the head spin.