Join Date: Dec 2002
Location: CLE,OH
Programs: UA 1K 3MM, AA Plat, F9 Elite, the later two thanks to Jeff $, HHdia, Mgold, WynDia, Choicepl, IHGDia
Posts: 1,405
Finally
Email from UA about my Wed flight...
Beginning August 21, 2017, through August 25, 2017, United® will be piloting new boarding processes at Cleveland International Airport. We are continuously working to enhance and improve the customer experience and we are excited to gather new insights next week.
Only a few gates will be a part of the boarding process test and if your gate is selected you may notice that the boarding process is slightly different than what you’re used to. There is no action to take on your part. We'll have United representatives onsite so please feel free to ask a question or share your thoughts with us.
Thank you for choosing to fly United. We look forward to seeing you on your upcoming flight.*