Originally Posted by
JBord
The only way they lose money is if people book away. I still haven't seen a really logical argument for why a frequent customer would book away, unless they were forced by an employer to book BE.
Count me as one who has so far booked away as a consequence of BE fares.
I'm a MM so I'm not chasing PQMs for status and I'm not going to pony up an extra 45% premium or deliberately suffer E- when WN is charging the same price for the same routes.
Anecdotal for sure and maybe I'm an outlier but the general bad taste of UA debasing their FFP to drive service standards even lower and prop up ancillary revenue is obvious to many.
At least with WN you know what you're going to get and they don't have to play games with their fare structures.