FlyerTalk Forums - View Single Post - A Few IROP and Related Questions

Aug 15, 2017, 12:17 pm

#7

DiverDave

Join Date: Jun 2005

Location: Huntsville, AL

Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)

Posts: 7,860

Quote:

Originally Posted by bergamini

I have a lot of questions about this:

1. Are pax allowed to just demand disembark after door closed? We were well < 1 hour late, most of us would have made our connections and even if you missed it, at least you'd be at the point for the next one.

I guess apparently they are. Sorry for your travel troubles.

I have had good experience calling Customer Care in Atlanta. I expect they should be able to sort out your compensation per rylan's helpful summary in this thread above.

http://www.flyertalk.com/forum/22113233-post126.html

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