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Old Jan 8, 2014, 2:39 pm
  #126  
MSPeconomist
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Originally Posted by OHDL1
Currently..there are two numbers available for Delta Customer Care that I know of.

1) 404-773-0305
2) 800-335-8241, prompt 8
Now the 404-773-0305 number is answered by a recording saying that the number has changed to a toll free number:

800-455-2720

Recording says press one if you have/know DL or FB FF number, two otherwise.

Picking one and entering FF number results in another phone tree:

1 existing reservations or future travel

2 checked bags issues

3 refunds

4 past date customer care

5 repeat options

For me, taking 4 got me a person in Atlanta who seems to have transferred me to the regular DM line. Now I'm waiting on hold for a supervisor after telling the story twice already.
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