Hi, I have the Flexperks Edge Travel Visa Signature BUSINESS (read business card), which I called to downgrade to one of US Banks Business Cash Back cards. I was told by the phone rep that he had no option to downgrade my business card and that I would have to cancel my account and start a new application for a new Business Cash Back card.
I found this strange because other banks have always allowed me to downgrade my business cards to avoid the annual fee. He offered me 6000 flexpoints to keep the card and I accepted his offer.
Question: Was I misinformed? Can I actually downgrade this business card to a no-fee cash back business card, despite him telling me no?
Cheers