Originally Posted by
Dave Noble
From the posts to date - it seems that it
was an AA ticket (001-) for travel on AA
the AA flight has issues and the passengers were rebooked on AS
The passenger wanted to collect points to BA
The rebooked AS flight is an ineligibe flight and BA is stating as such and refusing to credit
That's almost an accurate summary of the situation, except where you have finessed the end of the last sentence.
Originally Posted by
opalfruit
....
Unfortunately American Airlines will not credit the Avios and Tier Points for flights which you were rerouted from whether due to missed connections, technical issues or any other reasons. ...
Kind regards"
Originally Posted by
opalfruit
....I understand you wish to have the original flight you were booked onto AA775/09JUL credited instead of the Alaskan Airlines flight, however it is American Airlines policy not to do this ..."
BA is not refusing to credit. In fact they cannot credit the OP (other than as a service recovery gesture), in the same way that BA cannot credit Avios/TPs for flights on any partner line - they can only request the credit from the partner airline. Here they are refusing to pass on the request to AA, on the basis that they expect it to be denied (which may or may not be the case). The fact that AS flights are not eligible for TPs under the BAEC scheme is a red-herring, as the OP is not claiming for AS flight (rather for the flight this replaced).