Originally Posted by
sdsearch
You're missing the point that this policy change affects all Marriott properties (from TownePlace up to Ritz). Most of them were never "full service" to begin with.
Having said that, I never got consistent delivery to my room of the newspaper to my room at FS Marriotts long before this change, even though the newspapers were generallly available somewhere downstairs, in the lounge (if any / if open), and sometimes even on each floor near the elevator. And I do have it in my online preferences (still showing as of yesterday).
I agree that this was never done consistently. I admitted as much earlier. But a full-service hotel that doesn't deliver newspapers is full-service in name only.