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Old Aug 8, 2017 | 11:29 am
  #218  
joshua362
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Join Date: Oct 2001
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Originally Posted by hockeyinsider
As I said earlier:

Just when does a "full-service" hotel become the hotel version of a low-cost carrier when it:

- No longer provides a newspaper.
- No longer offers in-room dining (many Marriott hotels now only offer grab-and-go, even if you order "room service" you get the food in boxes and a bag with plastic flatware).
- No longer provides slippers or a bathrobe as a brand standard.
- Doesn't have shoe shining.
- Doesn't have real bellmen.
- Doesn't have a concierge.
- Asks you to tip for housekeeping.
- Charges you for the fitness room, internet, housekeeping and pool towels, as some/many Marriott "resorts" do.
When mergers have reduced the competition to just a few, cost cutting is necessary to pay for them and still meet Wall Street's expectations quarterly.
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