Originally Posted by
sdsearch
What is this "re-authentication key"? Do you mean 2-factor authentication, aka 2-step authentication? If so, are you sure you didn't enable it by accident? And does it assume your 2nd authentication method (such as email or text message), or does it ask you each time? (If it assumes it, it must be because you signed up for it, because otherwise how could it know which method would work for you?)
Where does one enable 2-factor authentication on Amex's website?