Originally Posted by
tunkaschila
After numerous queries to e-Rewards about eMiles points being "Out of Stock", I finally received an answer(?) from them. I was instructed to call eMiles. The guy at eMiles who answered the phone was very vague about the points being "Out of Stock". He said that they were "working on it" and that they hoped to have the points back in stock in a month or two. He said that e-Rewards was a very good partner and that they hoped to continue their business relationship with them. IMO, the guy I talked with was doing too much hemming and hawing with his explanation. It sounded like he was caught off guard. I would like to point out that I also sent numerous queries to eMiles and never heard anything from them. I am not optimistic about being able to convert e-Rewards currency for eMiles points in the near future, if ever. My next contact will be with American Airlines.
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Wow...not good news. Thanks for taking the initiative to call and report.
FTF