Originally Posted by
MarkP24
But could I receive the residual voucher in a voucher without having to book a new ticket, and if so could it be good for a full year from now? I have the ticket number.
You don't need a voucher at this point. You have the ticket number. You have the dollar value of that ticket.
Set your calendar for one year from the date you purchased that unused ticket. You must begin travel within one year from that date.