FlyerTalk Forums - View Single Post - Using Residual Value From a Nonrefundable Ticket
Old Aug 5, 2017 | 8:31 pm
  #2  
AAExecPlatFlier
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Call AA to find ticket and book new flight.

Originally Posted by MarkP24
I couldn't find anything recent, so I wanted to ask. If I cancel a nonrefundable ticket on AA online, how do I rebook a new ticket using the residual value (after the change fee) if the original ticket can't be accessed anymore since it was cancelled?

Can this be done online? Do I need to request a refund?
AAExecPlatFlier is offline